What the difference between the routers? A single-band router uses the 2.4 gigahertz (GHz) band. It costs $11.99 a month to rent the router. Customers who have the Premium Speed plan need to have a 23-channel, dual-band router. The rental fee for this router is $9.99 a month. Customers receive a 3-channel, single-band router when they subscribe to Standard or Enhanced Speed Internet plans. However, Windstream does not make these modems are available for sale. Windstream does rent its Wireless Gateway combined router and modem to customers. Windstream's customers are required to have a router for the wireless network and a modem. If the premium channels are not canceled, there is a $60 monthly fee. Some of the television bundles will include three months of free premium channels. After the six-month period, there is an $8 a month, unless its canceled. The protection plan is free for the first six months. Some of the bundles include a protection plan. However, there is no charge for the installation of the Premium Speed plan.Īdditional Fees: Each plan is own set of additional fees. Customers with the Premium Speed plan will need to have the service installed by a professional. ![]() Self-installation comes with installation instructions, the equipment shipment, and 24/7 technical assistance. Customers can install their own services free of charge. The installation cost includes the installation of a new jack, if necessary. The fee includes the installation of the home network and wireless modem, and the connection of up to four devices. Internet Installation: It costs $35 to have the DSL service professionally installed. Most promotional offers waive the activation fee. The cost to rent the Premium Speed plan router is $11.99 a month.Īctivation Fee: Every new account must pay a $50 one-time activation fee. Customers who have the Standard or Enhanced Speed plans will pay $9.99 a month to rent a router. Modern Fee: Windstream charges a rental fee for its Wireless Gateway combined router and modem. Unreturned Equipment Fee: Customers who do not return any rented equipment once the service is terminated will have to pay for the cost of the equipment.Ĭustomers may also have the pay attorney's fees and costs. Again, consumers should contact a Windstream customer service representative to see what plans are available in their area. The location of the customer will have an effect on the contract length and promotional rate. Once the 12-year promotional period ends, the cost is now the standard rate. Terminating the contract before its end date will subject customers to a penalty for each month that remains on the contract. These bundles also require customers to agree to a one-year contract. However, anyone how moves or disconnects their service void the guarantee.Īll of Windstream's first-year bundle prices start at introductory promotional rates. In fact, this plan comes with a Lifetime Price Guarantee. Standard Speed plans don't have any rate increases. The lack of a contract may be the reason for the internet-only plan's high costs. Also, customers with internet-only services do not need to commit to a contract. The price advertised for their internet-only plans are exactly what's listed on the website. Windstream is very honest and upfront about the cost of the basic internet services. To find out more about the service plans and pricing, consumers should contact Windstream directly. The company is making plans to expand Kinetic tv. Customers located in Sugar Land, TX Lincoln, NE and Lexington, KY, may be able to the few households that can access Windstream's fiber-optic cable service, Kinetic TV. Customers who want to bundle their internet and tv service can access the DISH network. The exact services customers are able to use depends on the customer's location. Windstream has television, phone service, and internet bundles. However, Windstream's advertised prices are higher than the regular prices offered by other providers. The no-contract plan is consistent with what is offered by other providers. Windstream doesn't make their customers sign a contract, at least with their internet-only plans. It's limited to about 26% of Windstream customers. Unfortunately, the Premium Speed plan is the company's newest fiber-optic service. ![]() Windstream's Standard and Enhanced DSL plans are viable everywhere that Windstream operates. Windstream is an ideal option for families who live in rural areas who want to upgrade their internet service from dial-up but don't want to use satellite internet. It is also one of the few service providers that doesn't have a data cap. But, the company is committed to the improvement of its equipment. Also, Windstream's prices aren't competitive when comparing them to other providers. The Bottom Line: Windstream has two DLA options and their limited fiber-optic can hinder the choices a customer has.
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